Returns & Exchanges
At Liberty Puzzles, we want you to be completely satisfied with your purchase. If your fashion item doesn't fit or meet your expectations, you may return or exchange it within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is unworn and in its original condition.
Attach the Label
Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing